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customer experience software

Morae 3 Bundle Box

Get Morae

Morae has three components, which are purchased as a bundle, installed on two or three computers, and used in concert to record, observe, and analyze customer interactions.

Start with the Bundle

$1,495  Licensing & discounts

Morae Licensing Terms

One Morae Manager license gives you the right to install Manager on two computers (e.g., desktop and laptop or "lab" and "personal" computer) as long as you're not running it simultaneously on both computers.

Both Morae Recorder and Morae Observer can be installed and uninstalled on multiple computers as long as each is installed on only one computer at a time. This gives you the flexibility to conduct testing on different systems in different locations.

Discounts

Discounts are available for qualifying governmental, non-profit, and educational institutions.

Get Started with The Morae Bundle: Morae Observer, Morae Recorder, and Morae Manager all in one

The Morae Bundle includes one copy each of Recorder, Observer, and Manager—everything you need to get started with Morae.

You can add more copies of each component at any time, to expand your customer research capabilities...



Add components to grow your capabilities

Morae Recorder

Buy now - $195 | Licensing & discounts

Recorder Licensing Terms

Morae Recorder can be installed and uninstalled on multiple computers as long as it is only installed on one computer at a time. This gives you the flexibility to conduct testing on different systems in different locations. By purchasing additional Recorder licenses, you can conduct more simultaneous tests.

Discounts

Because Recorder and Observer are often used in tandem, you can buy them together and save.

For government, non-profit, or educational discounts on Recorder or the Recorder/Observer bundle, please contact sales.

Get Started with Morae Recorder

Recorder captures audio, video, on-screen activity, and keyboard/mouse input during a research session. Depending on the research methods you're using, you might record camera video only (no screen recording).

Purchase additional Recorder licenses to enable multiple, simultaneous sessions.

Morae Observer

Buy now - $195 | Licensing & discounts

Observer Licensing Terms

Morae Observer licensing terms are the same as Morae Recorder. It may be installed and uninstalled on multiple computers as long as it is only installed on one computer at a time. This enables you to use it in tandem with the Morae Recorder.

Discounts

Because Observer and Recorder are often used in tandem, you can buy them together and save.

For government, non-profit, or educational discounts on Observer or the Recorder/Observer bundle, please contact sales.

Get Started with Morae Observer

Observer enables team members to watch the customer’s experience, make notes, and flag tasks in real time. Observer connects to the computer running Recorder via your network (LAN/WAN/VPN).

Multiple Observers can be connected to a single Recorder. Purchase additional Observer licenses to give more people on your team a chance to observe sessions…or to support multiple, simultaneous sessions.

Morae Manager

Buy now - $1,295 | Licensing & discounts

Morae Licensing Terms

One Morae Manager license gives you the right to install Manager on two computers (e.g., desktop and laptop or "lab" and "personal" computer) as long as you're not running it simultaneously on both computers. After installation, a quick and simple activation process unlocks Manager. This activation can be completed via an Internet connection or by phone. A 15-day grace period is provided before activation is required.

Discounts

For government, non-profit, or educational discounts on Manager, please contact sales.

Get Started with Morae Manager

Use Manager to view and analyze Morae recordings, automatically calculate metrics, generate graphs, and create highlight videos to share with stakeholders. Manager is used after the session; not during.

Which component do I install where?

Installation option 1 Installation option 2 Installation option 3

This is the typical setup.

  • Computer A:
    Recorder & Manager
  • Computer B: Observer

Use this setup when the person who does the live logging will also do the analysis later.

  • Computer A: Recorder
  • Computer B:
    Observer & Manager

This setup can be used most flexibly, but recordings must be transferred from Computer A to Computer C.

  • Computer A: Recorder
  • Computer B: Observer
  • Computer C: Manager
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