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Morae Tutorials: Observe and Log

View and log sessions. Learn how to get the most out of your sessions in Morae Observer and get to your data right away.

Morae 3
Morae 2

Morae 3 Observe and Log Tutorials

Better Logging During Sessions: Learn about best practices and shortcuts for logging tasks and markers during recording.
Troubleshoot Observer to Recorder Connection Issues: Morae Observer was designed to easily connect to and view participants on the recording machine. However, connections are dependent on the state and configuration of the network. So, if you are having issues connecting, this tutorial walks you through some steps you can take to identify and, in many cases, fix the problem.
View Your Notes and Markers Right After a Session: After observing and logging a session, you may want to have quick access to the notes and markers you created during the session. This tutorial explains how to save and view your markers and notes immediately after a session.
Connect Observer to Recorder: This tutorial covers the basics of connecting Observer to view a session running on Recorder.
Choose the Recorder Computer Name or IP Address: When you connect to Recorder over a network, the Recorder computer name or IP Address you need to supply in Observer’s Connect to Recorder dialog box depends on your network setup. This tutorial helps you decide which option to use.
Finalize Observer Session: When the recording ends, Observer no longer plays the session video or audio. This tutorial covers what happens at the end of a session and what actions you need to take as an observer.
Video Delay in Observer: Depending on the Observer options you choose, you may experience a video delay in Observer. This tutorial explains why this delay happens and how to choose the correct options for your testing environment.
Change the Communication Port: In some cases, Recorder and Observer cannot connect on the default communication port (5555) . In this case, the study configuration in Recorder and the communication port in Observer must be set to an alternative port number.
Customize Observer for Your Session: To help you view the recording more easily, Morae allows you to customize how you view and log a session. This tutorial explains the available options.
Deliver Surveys with Observer: With Observer, you can deliver surveys to participants anytime during the recording. You can have multiple surveys.
Task Logging: While each person using Observer can log markers, marker scores, and text notes, only one Observer designated as the task logger can log tasks and task scores.
Marker Logging: Use markers to quickly log important points in a recording, such as a participant’s comment or a point at which the participant made an error.
Log in Observer: Each person using Observer can log markers, marker scores, and add text notes which are sent back to the Recorder and saved with the recording file. Includes quick tips for logging.
Log in Recorder: When recording only camera video, you can log on the computer running Recorder. You can log markers, marker scores, and add text notes to save with the recording file. Learn more about logging with Recorder.

Morae 2 Observing and Logging Tutorials

View Your Notes Right After a Session: Saving, viewing, and exporting the notes and markers you logged in Morae Observer during a session is easy. Make sure you have at least the Morae 2.0.1 update and watch this tutorial to find out how.
Prevent Observers From Connecting to a Session: By default, Morae Recorder allows Observers to view and log markers during a session. If you prefer, you can disable this option in the study configuration. For example, you may want to prevent Observers from a session that includes sensitive or confidential information.
Choose a Task Logger: Morae Observer provides support for one or multiple computers to connect over a network to a computer running Recorder. This flexibility allows your entire team to observe the screen and camera video and hear the audio of the user, streaming from the Recorder computer.
Troubleshooting Observer Connection Issues: Morae Observer was designed to easily connect to and view participants on the recording machine. However, it does depend a lot on the state and configuration of the network it operates on. So, if you are having issues connecting, this video will walk you through some steps you can take to identify and, in many cases, fix the problem.
Video Delay in Observer: Depending on the Observer options you choose, you may experience a video delay in Observer. This tutorial explains why this delay happens and how to choose the correct options for your testing environment.
Log a New Marker in Morae Manager: When analyzing recordings, you may notice that the study configuration needed additional markers to log during sessions. While it's too late to log markers with Observer, this tutorial will show you how to add and log new markers in the recordings imported into Manager.

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